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Month: August 2014

Remedy 8.1 Installation

Published by admin on August 7, 2014

Remotely installing or upgrading Email Engine on Microsoft Windows

Note
Follow these two steps first, if you are creating a service where the Email Engine form and arx data is not present:

  1. Import the AR_Email_Workflow.def file located in the AREmail folder using BMC Remedy Developer Studio.
  2. Import the approval_templates.arx file located in the AREmail folder using the BMC Remedy Data Import tool.

After following the above steps, continue with the steps given below.
Continue readingRemedy 8.1 Installation