Remedy 8.1 Installation

Remotely installing or upgrading Email Engine on Microsoft Windows

Note
Follow these two steps first, if you are creating a service where the Email Engine form and arx data is not present:

  1. Import the AR_Email_Workflow.def file located in the AREmail folder using BMC Remedy Developer Studio.
  2. Import the approval_templates.arx file located in the AREmail folder using the BMC Remedy Data Import tool.

After following the above steps, continue with the steps given below.

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